Terms of Service
We make all reasonable efforts to provide accurate and timely information about Furnace Hills Coffee and FurnaceHillsCoffee.com on this site, however, please do not assume that all information provided is fully updated or that this website is all-inclusive of information about Furnace Hills Coffee.
Material from www.furnacehillscoffee.com, (and any other website owned, operated, licensed, or controlled by Furnace Hills Coffee or any it’s related, affiliated, or subsidiary companies), may not be copied, distributed, republished, uploaded, posted, modified, adapted, deleted, changed, or transmitted in any way, without the prior written consent of Furnace Hills Coffee, except as follows: You may download available logo and links from furnacehillscoffee.com as part of our "Refer A Friend" Program, or as the result of a promotional campaign in which Furnace Hills Coffee makes these links available. Affiliates of Furnace Hills Coffee may use elements based upon the terms of the Affiliate agreements. Modification or use of the materials for any other purpose violates the intellectual property rights of Furnace Hills Coffee.
Feedback and Submissions:
We appreciate your interest in Furnace Hills Coffee, we are unable to accept any ideas, graphics or other materials that are considered proprietary in concept, design, technology or other format. Therefore, any materials submitted by you will be deemed the property of Furnace Hills Coffee, and you are granting Furnace Hills Coffee a royalty-free, non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate and distribute these materials in any and all medium through any transmission method. You will relinquish all rights to your submissions, and Furnace Hills Coffee will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensating you or any other person sending the Submission. You acknowledge that you are responsible for any Submission you make and that you, and not Furnace Hills Coffee, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Limitation of Liability:
Furnace Hills Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages caused by any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line failure. Furnace Hills Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages, resulting from the use of, or the inability to use, the materials in this site, even if there is negligence on the part of Furnace Hills Coffee, or if an authorized representative of Furnace Hills Coffee has been advised of the possibility of such damages, or both. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. The total liability to you of Furnace Hills Coffee for all losses, damages, and causes of action (whether in contract, tort or otherwise) will not be greater than the amount you paid to access this site.
The materials in this website are provided 'as is' and without warranties of any kind, either expressed or implied, to the fullest extent permissible pursuant to applicable law. Furnace Hills Coffee disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Furnace Hills Coffee does not guarantee that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Furnace Hills Coffee does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Furnace Hills Coffee) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Unless otherwise specified, the materials in this site are presented to provide information about Furnace Hills Coffee and its products. Furnace Hills Coffee controls and operates this site from its headquarters in Westminster, MD (USA) in the United States of America. Furnace Hills Coffee makes no representation that the materials on the site are appropriate or available for use in locations outside of the United States. If you use this site from locations outside of the United States, you are responsible for compliance with any applicable local laws.
This agreement is effective until terminated by either party. You may terminate the agreement at any time by destroying all materials obtained from all Furnace Hills Coffee sites, along with all related documentation and all copies and installations (together, the 'Materials'). Furnace Hills Coffee may terminate the agreement at any time and without notice to you if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all Materials.
With your permission as part of the check-out process, deliveries will be billed to your credit card of record. We accept all major credit cards -- VISA, MasterCard, American Express and Discover. For safety, your credit card information is encrypted and locked so that it may not be viewed by outside parties, Furnace Hills Coffee employees, or customer service representatives. Furnace Hills Coffee will never display your complete credit card number on-screen.
Once we start roasting your order all credits must be given as store credits. We are unable to issue a credit back to your credit card. Store credits are valid for 90 days from date of issuance.
Along with your deliveries, you will receive special offers, promotions, tips, and seasonal catalogs from Boca Java.
- Limit one offer or membership per household
- Orders are subject to approval
- All offers are subject to expiration and availability
For any offer or promotion, Furnace Hills Coffee reserves the right to substitute for the free gift, another gift of equal or greater value when limited supplies are exceeded. As always, your satisfaction is guaranteed. You may return the substituted item if you are not satisfied.
All prices are subject to change at any time at the discretion of Furnace Hills Coffee.
Shipment Arrival Time:
Your coffee will be fresh roasted-to-order after you place your order, usually the next day. It typically takes 48 - 72 hours to roast and ship coffee orders. Shipping times for orders that do not include coffee are commonly 24 - 48 hours. Shipping dates may be impacted by weekends and holidays. Orders are sent via FedEx, UPS or USPS. Depending on your location, shipping times range from 1 to 10 days. FedEx & UPS Overnight and 2-Day Express Delivery are available for an additional surcharge. If you would like to choose one of these shipping options, please specify your preferred shipping method at time of checkout, and your shipping cost will be adjusted. To track your order, click on My Account.
Shipping costs vary based on weight, delivery method, and destination. Shipping costs are calculated and displayed at the time of checkout. If we incur increased costs for shipping and processing to certain addresses, an additional surcharge may be assessed. P.O. boxes, APO addresses, and shipments to Hawaii, Alaska, and all U.S. territories are assessed an additional $4 shipping charge ($8 for packages weighing more than 10 lbs.). Currently, we do not ship internationally.
Our Customer Service department is available Monday through Friday from 10:30 am to 4:30 pm Eastern Time. Call us 443-789-9599. To contact us by email, you may use the form provided on the Contact Us page of our website.